The AEIOU Framework*: Having a "Straight Up" Conversation

If you are worried about someone, use this framework to guide your conversation. Approach these areas in whatever order feels natural.

A — Ask about their experience

Direct is best. The person should be 100% clear about what you are asking.

  • "Have there ever been times when you’ve thought about killing yourself?"

  • "Are you thinking about ending your life at the moment?"

E — Ensure Safety

If they are having current thoughts of suicide, take immediate action.

  • "I think we need some extra help—could we text Youthline or The Lowdown together?"

  • "I’ll stay with you until we can find someone else to help."

I — Identify Issues

Explore what led to these thoughts and identify potential strengths.

  • "What are the things making you feel like ending your life?"

  • "Are there things in your life that still give you hope?"

O — Observe

Mention the changes you've noticed and look for "anchor points" to life.

  • "I've noticed you aren't coming around as much lately."

  • "Who are the most important people to you? What would it take to reconnect with them?"

U — Utilise Supports

Connect them to personal and professional coping strategies.

  • "Is there anyone in your life you trust to talk about this with?"

  • "What are some things that have helped you 'keep chill' or feel brighter in the past?"

The AEIOU Framework is adapted from the www.zeal.nz website with gratitude!